1. Shipping Destination
Valostyle currently ships to addresses in the European Union and the USA.
2. Free Shipping
We offer FREE shipping on all orders within the European Union and the USA.
3. Shipping Carrier
Orders may be shipped using DHL, DPD, GLS, PostNL, or other trusted European courier partners depending on the delivery destination, item size, and carrier availability. The carrier name and tracking details will be provided in the shipping confirmation email after dispatch where tracking is available.
4. Order Processing Time
Orders are usually processed within 1–2 business days after payment has been successfully received and verified. Orders placed on weekends or public holidays are processed on the next business day.
4. Delivery Time
After processing, estimated delivery time within Finland is 5–6 business days. Delivery times are estimates only and may vary due to courier delays, public holidays, weather conditions, or other circumstances beyond our control.
6. Tracking
When tracking is available, tracking details will be sent after your order has been dispatched. Please allow some time for tracking updates to appear in the carrier’s system.
7. Incorrect or Incomplete Addresses
Customers are responsible for providing a complete and accurate shipping address. Valostyle is not responsible for delays, failed delivery, or additional costs caused by incorrect or incomplete address information provided at checkout.
8. Shipping Delays
Although we aim to dispatch orders promptly, delays may occur due to courier issues, severe weather, public holidays, or high shipping volumes. We appreciate your patience in such cases.
9. Contact
For shipping-related questions, please contact:
Valostyle
Kala-Maija 4 32, 02230 Espoo, Finland
support@valostyle.com
+358 45 8545532