Privacy Policy - Valostyle

1. Introduction

Valostyle (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, place an order, or contact us.

2. Data Controller

Unless otherwise stated, Valostyle is the controller of your personal data.

Contact Details
Valostyle
Kala-Maija 4 32, 02230 Espoo, Finland
Email: support@valostyle.com
Phone: +358 45 8545532

3. Personal Data We Collect

We may collect the following categories of personal data:

identity and contact details, such as your name, email address, phone number, billing address, and shipping address;
order and transaction details, such as products purchased, order history, payment status, and delivery information;
customer support communications;
technical and usage data, such as IP address, browser type, device information, and website interaction data; and
cookie and similar technology data, where used.

4. How We Use Your Data

We may use your personal data to:

process and deliver your orders;
provide customer support;
send transactional communications, such as order confirmations and shipping updates;
prevent fraud, abuse, and security incidents;
comply with legal, tax, accounting, and regulatory obligations;
improve our website, services, and customer experience; and
send marketing communications where permitted by law or where you have consented.

5. Legal Bases for Processing

Where GDPR applies, we process your personal data on one or more of the following legal bases:

performance of a contract;
compliance with a legal obligation;
our legitimate interests, such as fraud prevention, security, and service improvement; and
your consent, where required, such as for certain marketing or non-essential cookies.

6. Sharing Your Data

We may share your personal data with trusted third parties that help us operate our business, including:

payment processors;
shipping and logistics providers;
website hosting or e-commerce platform providers;
analytics or marketing providers; and
legal, regulatory, or professional advisers where necessary.

We do not sell your personal data.

7. International Transfers

Some of our service providers may process data outside Finland, the European Union, and the USA. Where this happens, we take appropriate steps to protect your personal data in accordance with applicable data protection laws.

8. Data Retention

We keep personal data only for as long as reasonably necessary for the purposes set out in this policy, including fulfilling orders, providing support, maintaining records, meeting legal obligations, resolving disputes, and enforcing agreements.

9. Your Rights

Depending on applicable law, you may have the right to:

access your personal data;
correct inaccurate personal data;
request deletion of your data.
restrict or object to certain processing;
request data portability;
withdraw consent where processing is based on consent; and
lodge a complaint with a supervisory authority.

10. Cookies

We may use cookies and similar technologies for essential website functions, analytics, security, and user experience improvements. Where required by law, we will request consent before using non-essential cookies.